Extra Bonus Terms & Conditions – A Complete Guide for Malaysian Players

These Terms and Conditions ("Agreement") constitute a binding agreement between you ("Member" or "User") and Extra Bonus ("Platform", "We", or "Company"). This Agreement governs your access to and use of the Extra Bonus platform, including all services, games, promotions, and other features available through our website and mobile platform.

By completing the registration process, making a deposit, or simply using any part of the platform Extra Bonus, you automatically agree that you have read, understood, and consent to be bound by all provisions of this Agreement. This consent takes effect immediately and remains in force for as long as your account is active.

Extra Bonus reserves the right to update or amend these Terms & Conditions at any time without prior notice. The latest version will always be displayed on this page with a clear update date. Continued use of the platform following any amendments constitutes acceptance of the updated terms.

To register and use the platform Extra Bonus, you must meet all of the following eligibility requirements without exception:

• You must be at least 21 years old at the time of registration. Extra Bonus does not permit underage individuals to use the platform under any circumstances.
• You must be an individual legally capable of entering into a binding agreement under Malaysian law.
• You are responsible for ensuring that your use of the platform Extra Bonus is legal in your jurisdiction.
• Each individual is only permitted to hold one account only. Registering multiple accounts is a serious violation and may result in the freezing of all associated accounts and forfeiture of balances.
• All information provided during registration must be accurate, complete, and up to date. False or misleading information is grounds for account termination.
• You must provide an active Malaysian phone number for OTP verification and account-related communications.

Extra Bonus reserves the right to request identity verification documents at any time, including a national identity card (MyKad), passport, or other relevant documents. Failure to provide the requested documents within the specified timeframe may result in a temporary account suspension until verification is complete.

All financial transactions on the platform Extra Bonus operated using secure, verified local Malaysian payment methods. The official currency used is the Malaysian Ringgit (RM / MYR) only.

Accepted deposit methods including Touch 'n Go eWallet, GrabPay, DuitNow, ShopeePay, Boost, Maybank2u (FPX), CIMB Clicks (FPX), and other online banking FPX methods listed on the platform. Extra Bonus does not accept payment methods from outside Malaysia.

• Minimum deposit: RM 30 for standard deposits; RM 50 for deposits eligible for certain bonuses (refer to the respective promotion terms).
• Minimum withdrawal: RM 50 per withdrawal request.
• Withdrawal processing time: Over 98% of requests are processed within 15 minutes to your chosen payment method. Your first withdrawal may take longer due to the initial identity verification process.
• Daily withdrawal limit: The maximum limit is RM 50,000 per day for standard accounts. VIP members enjoy higher limits according to their membership tier.
• Withdrawal fee: No withdrawal fees apply for all local Malaysian payment methods listed.

Extra Bonus reserves the right to suspend or cancel any withdrawal request if there is reasonable cause to believe that fraudulent activity, money laundering, or a breach of terms has occurred. In such cases, we will notify you and request a relevant explanation or supporting documents before a final decision is made.

All bonuses and promotions offered by Extra Bonus subject to the specific terms stated on each offer. General terms that apply to all bonuses Extra Bonus are as follows:

• Only one active bonus is allowed at a time. You must complete or cancel your current active bonus before activating a new one, except for certain categories such as weekly cashback, which operate independently.
• The wagering (rollover) requirement for deposit bonuses ranges from 15x to 20x depending on the promotion. This means the bonus amount must be wagered the specified number of times before any winnings can be withdrawn.
• The wagering requirement must be fulfilled within 30 days from the date the bonus is credited. Any bonus that remains unfulfilled after this period will expire automatically.
• Slots contribute 100% towards wagering requirements. Live Casino games contribute 20% and Sports Betting contributes 10%.
• The welcome bonus is for new members only and may be claimed once per individual, household, IP address, or shared payment method.
• Extra Bonus reserves the right to cancel or withdraw any bonus if there is evidence of abuse, including intentional strategic betting designed to meet requirements at minimal risk.

Weekly cashback is calculated based on net losses (total deposits – total withdrawals – bonus balance used) from Monday to Sunday. The cashback percentage is determined by your current VIP tier and is credited every Monday. Gold, Platinum, and Diamond members receive cashback with no wagering requirements and may withdraw it directly.

All games offered by Extra Bonus uses software from internationally accredited providers that have been certified by independent auditing bodies. The Random Number Generator (RNG) used in slots and table games has been tested to ensure genuine fairness and randomness in every game outcome.

All bets placed by players are final once confirmed by the system. Players are responsible for ensuring that the bet amount and selection are correct before confirming. Extra Bonus will not void any bet that has already been confirmed, except in cases of verifiable technical failure.

• If a game session is interrupted due to a connection issue on the player's end, any bets in progress will continue to be settled based on the actual outcome of the game.
• If a disruption occurs on the server side Extra Bonus, affected bets will be settled based on server records — funds will be returned if no valid game result record exists.
• For Sports Betting, match results are determined by the relevant official sports governing body. Statistics and results from official sources are final and binding.
• In-play bets placed after an event has actually concluded – even if the system has not yet detected this – are void and will be cancelled.

The Return to Player (RTP) value for each game is available in the relevant game information. RTP is a long-term average and does not guarantee results for any individual session. No betting strategy or system can guarantee winnings.

You are solely responsible for maintaining the confidentiality of your account login details Extra Bonus yours, including your username, password, and OTP code. You must not share this information with anyone under any circumstances.

• Use a strong password – a combination of uppercase letters, lowercase letters, numbers, and symbols – and change it regularly.
• Enable two-factor authentication (2FA) from your account settings for an added layer of security.
• Do not log in to your Extra Bonus account from a public device or an unsecured public Wi-Fi network.
• If you suspect your account has been accessed without authorisation, please report it to our support team Extra Bonus immediately via live chat.

Extra Bonus shall not be liable for any losses incurred as a result of unauthorised access to your account arising from your own negligence in protecting your login credentials. However, we will take all reported incidents seriously and take appropriate action to protect your interests.

Use of the platform Extra Bonus for any of the following activities is strictly prohibited and will result in immediate account termination and legal action where applicable:

• Money laundering or any financial activity that is illegal under Malaysian law.
• The use of automated software (bots), scripts, or any tools that alter the natural functioning of games.
• Collusion between two or more players to gain an unfair advantage in any game, including collusion in poker or live table games.
• Using multiple accounts to claim bonuses or circumvent set limits.
• Attempting to exploit bugs or system errors to obtain unauthorised credits or winnings.
• Any form of fraud, misrepresentation, or provision of misleading information to Extra Bonus or other players.

Extra Bonus uses an advanced monitoring system that continuously analyses gameplay patterns and transactions. Accounts showing signs of fraudulent activity will be investigated and, if confirmed, terminated without prior notice, with all remaining balances forfeited.

All content available on the platform Extra Bonus – including but not limited to website design, logos, graphics, text, game software, and marketing materials – are the exclusive intellectual property of Extra Bonus or our supplier partners and are protected by applicable copyright law.

You are granted a limited, non-exclusive, and non-transferable licence to access and use the platform Extra Bonus for personal entertainment purposes only. Any reproduction, distribution, modification, or commercial use of any platform content without prior written consent is strictly prohibited.

Platform Extra Bonus is provided "as is" and "as available". While we strive to maintain platform uptime at 99.9%, we do not guarantee that the platform will be free from interruptions, errors, or unplanned downtime.

Extra Bonus shall not be liable for any indirect, incidental, special, or consequential losses arising from the use of or inability to use the platform, including loss of anticipated winnings, business interruption, or data loss, even if we have been advised of the possibility of such losses.

Extra Bonus reserves the right to suspend or terminate any player's account with or without prior notice for the following reasons, including but not limited to:

• Violation of any term in this document or any other Extra Bonus policy.
• Suspected or confirmed fraud, money laundering, or any other illegal activity.
• Bonus abuse or unfairly exploiting system errors.
• Self-exclusion requests or requests made by the player themselves.
• Account inactivity for more than 12 consecutive months with no activity of any kind.

If an account is terminated for reasons unrelated to illegal activity or a breach of terms, any valid funds (excluding bonus balances that have not been fulfilled) will be returned to the player via the original payment method within 10 business days.

Extra Bonus takes its commitment to responsible gaming very seriously. We believe that healthy entertainment starts with self-awareness and clear boundaries. Our platform provides a range of self-control tools accessible directly from your account settings:

• Deposit limit: Set daily, weekly, or monthly deposit limits to manage your spending.
• Loss limit: Set the maximum amount you are comfortable losing within a given period.
• Session time limit: Limit the amount of time you spend on the platform each day.
• Temporary self-break: Temporarily suspend access to your account for 24 hours, 7 days, or 30 days without needing to provide a reason.
• Self-exclusion: Permanently close your account for a minimum period of 6 months or indefinitely. This exclusion cannot be reversed during the chosen period.

If you are concerned about your own gaming habits or those of someone you know, please visit our Responsible Gaming our team for additional resources and guidance. Extra Bonus for individuals aged 21 and above only.

Extra Bonus reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. Players will be notified via in-platform notifications or email if there are material changes that affect their rights or responsibilities. The latest version of this document is always available on this page.

These Terms & Conditions are governed by and construed in accordance with the laws applicable in the jurisdiction in which Extra Bonus. Any disputes arising will first be resolved through good-faith negotiation, followed by binding arbitration if necessary.

If you have any questions or concerns regarding these Terms & Conditions, you may contact our Extra Bonus via:

• In-platform Live Chat – response within 5 minutes, available 24/7.
• Email: support@extrabonus.click – for written inquiries that require a written record.